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COACHING SKILLS FOR HR PROFESSIONALS
About the Course
Today, coaching is recognized as one of the leading trends in human resource development tools within organizations. For this reason, this course has been specifically designed for HR professionals at all career stages and equips participants with strategies and techniques that can be directly applied in their profession.
Unlike other coaching programs, what you learn here is tailored to your specific functional needs in Human Resources, whether you are an HR specialist, manager, or consultant. This course enables you to learn and apply core coaching skills that accelerate team performance across organizations in different industries.
Through a series of role-play exercises, this program provides HR professionals with the knowledge, skills, and techniques required to deliver effective coaching that fosters an environment of trust in the workplace.
Objectives
By the end of this course, participants will be able to:
- Apply various coaching tools, models, skills, and behaviors in different HR/business scenarios, including conflict resolution, change management, giving feedback, and more.
- Understand the characteristics of a coaching approach, as well as the benefits and challenges of adopting it within the organizational environment.
- Develop fundamental coaching skills for use within their own teams.
- Understand coaching culture and the organizational conditions required to sustain it.
- Assess their organization’s compatibility with a coaching culture and identify priority focus areas for building a strong coaching culture.
- Learn the essential steps for launching and managing a coaching culture and its related processes within the organization.
Course Outline
Module 1: What is Coaching and What is an HR Coach?
- The importance of the coaching approach and coaching mindset in Human Resources
- Coaching and related concepts
- Becoming a coach
- The HR professional as a coach
Module 2: Character and Competencies of a Coach
- The character and mindset of an HR coach
- Building trust and presence
- Active listening
- Powerful questioning
- The art of feedback
- Goal setting
Module 3: Coaching in Human Resources
- The role of coaching in Human Resource Management
- Recruitment and selection with coaching
- Performance management and coaching
- Training, learning, and coaching
- Human Resource Development and coaching
Module 4: Building an Organizational Coaching Culture
- Organizational coaching
- Developing a coaching culture
- Measuring coaching maturity
- Designing the model and implementation
Course Duration: 24 Hours
About the Instructor
Alireza Ghezel is a talent management specialist certified by the Talent Management Institute of the United States and a credentialed coach at the PCC level by the International Coaching Federation (ICF).
He has more than 12 years of experience as an HR specialist and senior HR manager in large organizations, focusing on identifying and developing organizational talent. Through his expertise, he has supported professionals in advancing their career paths.
He also collaborates with various organizations in teaching and implementing talent management processes and organizational coaching, serving as a coach, mentor coach, and trainer of coaching competencies for managers (Manager as a Coach), with more than 1100 hours of coaching experience.
Alireza holds a PhD in Organizational Behavior from Ferdowsi University (2025), a Master’s degree in Human Resource Management from Allameh Tabataba’i University, and an MBA in Human Resources from the University of Tehran.
In 2019, he obtained the international PHRi certification from the HRCI Institute (USA). In 2021, he earned the Global Talent Management Leader (GTML) certification from the Talent Management Institute at the Wharton School, University of Pennsylvania, USA. In the same year, he also received the PCC credential from the International Coaching Federation.
In 2022, he was selected as the Top Coach of the Middle East region and received the Prism Award from ICF Middle East. In 2023, he obtained the international SPHRi certification from HRCI (USA).
Educational Background & Professional Certifications
- PhD in Organizational Behavior Management – Ferdowsi University – 2025
- MBA-HR-34000 – University of Tehran – 2018–2019
- Master’s Degree in Public Management – Allameh Tabataba’i University – 2010–2012
- Bachelor’s Degree in Industrial Management – University of Guilan – 2005–2009
- ACC (Associate Certified Coach) – International Coaching Federation – 2020
- PCC (Professional Certified Coach) – International Coaching Federation – 2021
- International Certificate in The Art of Group Coaching – Approved by ICF – 2021
- International Certificate in Mentor Coaching – Approved by ICF – 2022
- GTML (Global Talent Management Leader) – Talent Management Institute, Wharton School, University of Pennsylvania
- PHRi (Professional in Human Resources I
- nternational) – HRCI, USA
- SPHRi (Senior Professional in Human Resources International) – HRCI, USA
- The Fundamental of Team Coaching – Team Intelligence Institute, France
- Coaching Skills for HR Professionals – British School of Coaching
- Courses in Organizational Behavior, Change Management, and Leadership Principles – Sharif University School of Management & Economics
Work Experience
- Senior Consultant in Talent Management
- Trainer, Executive Professional Coach, and Mentor Coach approved by the International Coaching Federation (PCC)
- Designer and Assessor of Assessment & Development Centers (official assessor certification from the Government Management Training Center)
- HR Director, Saman Electronic Payment Company (SEP) – Present
- Senior Manager of Organization Development & Talent – Zarrin Roya Group – Sep 2019 to 2022
- Faculty Member, England Coaching Academy (FCA) – Apr 2021 to 2023
- Trainer of Coaching, Talent Management, and PHRi Programs – University of Tehran – Oct 2021 to Present
- Head of Talent Development – Mobile Communications Company of Iran (Hamrah Aval) – Oct 2018 to Sep 2019
